Canberra heading to be a smart c ity
Canberra is getting much closer to smart city status, Canberra Times, Merlin Kong,21 Aug 16 Cities calling themselves smart seem to be all the rage these days. The checklist of must-haves is pretty standard, and here are a few: sensors at traffic lights and parking lots, apps to access public services, a chief data officer and smart-city IT platforms.
Smart connected infrastructure is good. However, this is only part of the smart city equation. The other element, and noted in last week’s Chief Minister’s Governance Lecture, involves using that infrastructure to generate community involvement. To this end, Access Canberra is engaging in customer-focused digital transformations aimed at enhancing the quality of their services – it represents just the beginning of the type of service redesign made possible by digital technology.
The numbers are quite impressive. Currently, Access Canberra delivers 195 digital transactional services, which includes 930 service options. The uptake by users is equally impressive, between May to July this year, 100,696 smart forms were submitted…….http://www.canberratimes.com.au/comment/canberra-is-getting-much-closer-to-smart-city-status-20160820-gqx7ic.html
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